Operator Connect offers so many advantages. Faster deployment, more automation, and greater accessibility for starters. It’s also more secure, because you use your tenant access, and you can get better support. All these reasons make Operator Connect a great way to add telephony to Microsoft Teams.
But though you could simply go ahead with your current telco provider, like many other organizations you may wish to use Operator Connect to consolidate your providers - and choose just one telco to go forward with.